Terms of service

TERMS OF SERVICE

Last updated: 18 August 2026

These Terms of Service (“Terms”) govern your use of the website d2bmotivated.com and any purchases made through it.

The website and products offered through it are operated by:

NVW.GOLF
Trading as D2BMotivated / D2BM
Chamber of Commerce (KvK): 83850902
VAT ID: NL003881424B61
Business address: Bisschopweg 5a
6741LC, Lunteren
The Netherlands
Email: info@d2bmotivated.com

Throughout these Terms, “D2BMotivated”, “D2BM”, “we”, “us” and “our” refer to the business identified above.

By visiting our website, purchasing a product or otherwise using our services, you agree to these Terms.

Nothing in these Terms limits or excludes rights that consumers have under mandatory applicable consumer law.

1. ABOUT D2BMOTIVATED

D2BMotivated provides digital educational and self-development products, including guides, workbooks, frameworks and related downloadable materials.

Our products are designed to help customers develop practical systems around topics such as productivity, routines, consistency, focus, performance, planning and personal development.

Unless explicitly stated otherwise, all products sold through d2bmotivated.com are digital products. No physical product will be shipped.

2. ELIGIBILITY

By placing an order through our website, you confirm that:

  • the information you provide is accurate and complete;

  • you are legally capable of entering into the purchase agreement; and

  • you are authorised to use the payment method selected.

If you are under the age at which you can legally enter into contracts independently in your country, you must have permission from a parent or legal guardian.

3. PRODUCT INFORMATION

We make reasonable efforts to describe our products accurately and clearly.

The applicable product page explains what is included with each purchase, such as whether the product contains:

  • a digital guide;

  • a digital workbook;

  • a fillable workbook;

  • multiple downloadable files; or

  • a bundle or collection of several products.

Images, mock-ups and device presentations shown on the website are used for presentation purposes. Unless specifically stated otherwise, the purchase relates to the digital content described on the product page and does not include physical books, devices or other physical items shown in promotional imagery.

If information on a product page conflicts with general information elsewhere on the website, the information specifically displayed on the relevant product page at the time of purchase will normally take precedence.

4. PRICES

All prices are displayed in the currency shown on the website.

Where applicable, taxes will be calculated and displayed in accordance with applicable law and the customer's location.

The total price payable will be shown before the customer completes the order.

We may change our prices at any time. Price changes do not affect orders that have already been completed.

Discounts, promotional prices and bundle prices may be offered temporarily and may be changed or withdrawn at any time before an order is completed.

5. ORDERS AND FORMATION OF THE AGREEMENT

Products displayed on our website constitute an invitation to place an order.

A purchase agreement is formed when:

  1. you select a product;

  2. you provide the required order and payment information;

  3. you confirm your order and payment obligation;

  4. the payment is successfully processed or otherwise accepted; and

  5. we confirm the order.

You will normally receive an order confirmation by email.

We reserve the right to reject or cancel an order where reasonably necessary, including in cases of:

  • suspected fraud;

  • unauthorised payment;

  • obvious pricing or technical errors;

  • abuse of promotional offers; or

  • unlawful use of our website or products.

If we cancel an order after payment has been received and the customer is entitled to reimbursement, the relevant amount will be refunded.

6. PAYMENT

Payment is processed through the payment methods made available during checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payment services may be provided by third-party payment providers. Their own terms and privacy practices may apply to the processing of your payment.

D2BMotivated does not guarantee that every payment method will always be available.

7. DIGITAL DELIVERY

Our products are supplied digitally.

After successful purchase, digital content may be delivered through one or more of the following methods:

  • a download link displayed after checkout;

  • a download link sent by email;

  • access through an online customer area; or

  • another electronic delivery method specified during checkout.

Customers are responsible for providing a valid email address and for ensuring they have suitable hardware, software and internet access to download and use the purchased files.

If you do not receive your product after a successful purchase, please contact:

info@d2bmotivated.com

Please include your name, order number and the email address used for the purchase.

8. DIGITAL CONTENT AND RIGHT OF WITHDRAWAL

Consumers purchasing online may have a statutory right of withdrawal under applicable consumer law.

For digital content that is not supplied on a physical medium, the statutory right of withdrawal may end once delivery or performance begins where the legal requirements for doing so have been satisfied.

Where required by law, we may therefore ask you before delivery to:

  1. expressly consent to the immediate supply of the digital content; and

  2. acknowledge that, by doing so, you may lose your statutory right of withdrawal once delivery begins.

Where valid consent and acknowledgement have been obtained and the statutory right of withdrawal has consequently ended, you will not be entitled to withdraw from the purchase simply because you changed your mind after digital delivery began.

Where the statutory right of withdrawal has not validly ended, you retain the rights provided to you by applicable law.

Nothing in these Terms removes or restricts a mandatory statutory right of withdrawal.

Where you have a statutory right of withdrawal, you may exercise it using the electronic withdrawal functionality made available through our website where applicable, or by contacting:

info@d2bmotivated.com

Please include sufficient information for us to identify your order.

9. REFUNDS AND PROBLEMS WITH DIGITAL PRODUCTS

Due to the digital nature of our products, purchases for which the statutory right of withdrawal has validly ended are normally non-refundable simply because the customer changes their mind.

This does not affect your statutory rights.

If:

  • you receive the wrong product;

  • a download link does not work;

  • your order is not delivered;

  • a file is damaged or corrupted;

  • the product materially differs from what was advertised; or

  • another technical problem prevents reasonable use of the purchased product,

please contact info@d2bmotivated.com.

We will make reasonable efforts to resolve the problem. Depending on the circumstances and applicable law, this may include providing a replacement download, restoring access, correcting the digital product or issuing a refund where required or appropriate.

Further information can be found in our Refund & Withdrawal Policy.

10. PERSONAL USE LICENCE

Unless explicitly stated otherwise, purchasing a D2BMotivated product gives you a limited, non-exclusive, non-transferable licence to use the purchased digital content for your own personal use.

Purchasing a product does not transfer ownership of the intellectual property contained in that product.

You may download and use the product for your personal use and, where technically possible, store reasonable personal backup copies.

You may not, without our prior written permission:

  • resell the product;

  • redistribute the product;

  • upload the product to file-sharing platforms;

  • publicly publish the product;

  • share purchased files with others;

  • reproduce substantial parts of the product for commercial purposes;

  • use the product as part of another paid product or service;

  • remove ownership, copyright or branding notices;

  • claim our material, frameworks or written content as your own; or

  • otherwise commercially exploit the material.

One purchase is intended for one customer unless a different licence is explicitly stated.

11. INTELLECTUAL PROPERTY

Unless otherwise stated, all original content available through D2BMotivated is owned by or licensed to D2BMotivated.

This includes, where applicable:

  • written content;

  • guides;

  • workbooks;

  • exercises;

  • frameworks;

  • graphics;

  • product designs;

  • branding;

  • logos;

  • website copy;

  • photographs;

  • videos; and

  • downloadable files.

These materials may be protected by copyright, trademark and other intellectual property laws.

You may not use D2BMotivated intellectual property beyond the licence expressly granted in these Terms without our prior written permission.

12. EDUCATIONAL PURPOSE AND NO GUARANTEE OF RESULTS

D2BMotivated products are educational and informational resources.

They are intended to provide frameworks, exercises, ideas and practical tools that customers may choose to apply to their own circumstances.

Individual results depend on numerous factors, including the customer's circumstances, behaviour, effort, decisions and implementation.

We therefore do not guarantee any specific result from using our products, including but not limited to:

  • improved performance;

  • increased productivity;

  • improved discipline;

  • financial results;

  • sporting results;

  • professional success;

  • academic results; or

  • personal development outcomes.

Testimonials, examples, experiences or performance references displayed on our website are not guarantees that another customer will achieve the same results.

13. NOT PROFESSIONAL MEDICAL OR MENTAL HEALTH ADVICE

Unless expressly stated otherwise, D2BMotivated products do not constitute medical, psychological, psychiatric or other regulated healthcare advice.

Our products are not intended to diagnose, treat, cure or prevent any medical or mental health condition.

If you require professional medical, psychological or mental health assistance, you should consult an appropriately qualified professional.

14. CUSTOMER RESPONSIBILITY

You remain responsible for how you interpret and apply information contained in our products.

You should consider your own circumstances when implementing any exercise, routine, performance framework or recommendation.

Nothing in our products removes the need to exercise reasonable judgement or obtain appropriate professional advice where necessary.

15. ACCEPTABLE USE OF THE WEBSITE

You may not use d2bmotivated.com:

  • for unlawful purposes;

  • to infringe the rights of others;

  • to distribute malicious software;

  • to attempt unauthorised access to our systems;

  • to interfere with the operation or security of the website;

  • to scrape, reproduce or systematically extract protected content without permission;

  • to submit fraudulent orders;

  • to circumvent access restrictions; or

  • to facilitate unauthorised distribution of our digital products.

We may restrict access to the website where reasonably necessary to protect our business, customers, intellectual property or systems.

16. THIRD-PARTY SERVICES

Our website may rely on third-party services including, for example:

  • Shopify;

  • payment processors;

  • digital delivery services;

  • analytics providers;

  • advertising platforms; and

  • other technology providers.

We are not responsible for independent third-party websites or services that are outside our reasonable control.

Links to third-party websites do not necessarily constitute an endorsement of their content, products or services.

Where you interact directly with a third-party provider, that provider's own terms and privacy policies may apply.

17. WEBSITE AVAILABILITY

We aim to keep our website and digital delivery systems available and functioning properly.

However, we cannot guarantee uninterrupted or error-free access at all times.

Temporary interruptions may occur because of:

  • maintenance;

  • updates;

  • technical faults;

  • hosting problems;

  • third-party service failures;

  • security incidents; or

  • circumstances outside our reasonable control.

Where a technical problem prevents you from accessing a product you have legitimately purchased, contact us and we will make reasonable efforts to restore access.

18. DIGITAL PRODUCT UPDATES

We may occasionally correct, improve or update our digital products.

A purchase does not automatically entitle the customer to every future edition, new version or separately released product unless this is explicitly stated on the product page or at the time of purchase.

Nothing in this section limits any mandatory obligations relating to conformity, updates or digital content under applicable consumer law.

19. PROMOTIONS AND DISCOUNT CODES

Promotional codes and discounts may be subject to additional conditions.

Unless explicitly stated otherwise:

  • discounts cannot be exchanged for cash;

  • only one discount may be used per order;

  • discounts cannot be applied retrospectively to completed purchases; and

  • promotional offers may have an expiry date or other eligibility requirements.

We may refuse use of a discount code where it has been obtained or used fraudulently or contrary to its stated conditions.

20. AFFILIATE LINKS AND PARTNERSHIPS

D2BMotivated may occasionally use affiliate links or enter into commercial partnerships.

Where appropriate, we will disclose commercial relationships in accordance with applicable requirements.

A third party's products and services remain the responsibility of that third party.

Unless expressly stated otherwise, purchasing a third-party product through an affiliate link creates a transaction between the customer and the third party, not between the customer and D2BMotivated.

21. PRIVACY

Your privacy is important to us.

Our collection and processing of personal information is described in our Privacy Policy.

By using our website, your personal information may be processed to the extent necessary to operate the website, process transactions, deliver digital products, provide customer support and perform other lawful business activities described in our Privacy Policy.

22. LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Subject to mandatory consumer law, D2BMotivated is not responsible for losses arising solely from:

  • the customer's failure to follow technical requirements;

  • unauthorised sharing or misuse of purchased content;

  • decisions made independently by the customer based on educational material;

  • services or systems provided independently by third parties; or

  • events outside our reasonable control.

Where liability can lawfully be limited, we will only be liable to the extent permitted by applicable law.

The limitations in this section do not affect mandatory statutory rights of consumers.

23. FORCE MAJEURE

We will not be responsible for a delay or failure to perform an obligation where that delay or failure results from circumstances outside our reasonable control.

Such circumstances may include major technical outages, natural disasters, government measures, war, civil disturbance, infrastructure failures, cyber incidents or failures of essential third-party services.

This does not affect rights that cannot legally be excluded.

24. COMPLAINTS

If you have a complaint regarding an order or our services, please contact:

info@d2bmotivated.com

Please provide:

  • your name;

  • your order number where relevant;

  • the email address used for the purchase; and

  • a clear description of the issue.

We will make reasonable efforts to investigate and respond to complaints promptly.

Your statutory rights and any rights you may have to use an applicable dispute resolution procedure remain unaffected.

25. CHANGES TO THESE TERMS

We may update these Terms where reasonably necessary, for example because of:

  • changes to our products or services;

  • changes to our business;

  • changes in technology;

  • legal or regulatory developments; or

  • clarification or correction of existing provisions.

The version applicable to a purchase is normally the version that was made available when that purchase was concluded.

Material changes will not retrospectively remove rights already obtained by customers.

The latest version will be published on d2bmotivated.com together with the date it was last updated.

26. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply.

27. NO WAIVER

If we do not immediately enforce a right or provision under these Terms, this does not mean that we waive that right or provision.

28. GOVERNING LAW

These Terms and agreements concluded through d2bmotivated.com are governed by Dutch law.

If you are a consumer residing in another country, this choice of law does not deprive you of mandatory consumer protections that apply to you under applicable law.

Any dispute will be submitted to a competent court in accordance with applicable rules on jurisdiction.

29. CONTACT INFORMATION

Questions about these Terms may be sent to:

D2BMotivated
Operated by: NVW.GOLF

Address:
Bisschopweg 5a
6741LC, Lunteren
The Netherlands

Chamber of Commerce (KvK): 83850902
VAT ID: NL003881424B61
Email: info@d2bmotivated.com

By completing a purchase through d2bmotivated.com, you acknowledge that you have had the opportunity to read these Terms before entering into the purchase agreement.